Call 083 374 3304   |    Email:  lister@iburst.co.za

Frequently Asked Questions

When can viewing bookings be made?
Bookings can be done a week in advance. To view our range of handbags at your own leisure, please feel free to make an appointment with Lister:

Through this, you'll be able to get the feel of the handbags and also get an opportunity to learn more about them. You'll be able to touch each material and imagine how it will feel snug under your arm, against your shoulder, or clutched in your fingetips. If you are unable to visit us, you are more than welcome to request fabric/leather samples to be sent to you, at a minimal charge.

What times are you available for viewings?
During the week - evenings. Weekend - flexible.
Do you work from home?
Yes, at the moment. The business is still at its inital phase (isakhasa, ntozakuthi!).
How many people can view at a time?
Due to the limited space and to get the most out of the experience, up to 6 people. There are exceptions of course.
Subalisa intsomi mfondini (stop telling us stories man), who actually does the bags? Aren't these from China or something?
Why would I sell you something which you can buy at less than half the price just around the corner (e.g. China City in Jo'burg). Why would I spend hours designing a website, just to sell you bags I bought from around the corner? Doesn't add up, hey? The handbags are handmade from scratch by myself. However, as we grow, we'll definitely employ someone to assist
How long does it take to do a bag?
It depends on the bag type. Usually, I tackle a bag over a number of days, to ensure quality work. My secret; whenever I start feeling like pulling my hair out, I take a tea-break. I never continue with a project until I can think clearly again. The bottom line is, I am not mass-production driven, I strive for excellence and quality in my work. Every item receives its utmost individual attention.
How do you price your bag?
It depends on various things:
  • Bag type - some bags are just more challenging than others
  • Materials used - we use mostly upholstery material (typically used in exclusive sofas & curtains), which on average costs R200 per square metre.
  • Notions - embellishments on the bag do vary in price, mainly due to accessibilty of the item e.g. a handle made out of genuine horn is not readily-available. Also, some of the embellishments are only obtained overseas.
  • Labour and service rendered
Where can I view fabrics given that I'm not in Joburg?
Most of the fabrics can be viewed on the website, however to get the best out of the experience, you can request samples to be posted to you.
What other stuff do you do?
Tracksuit hoodie tops, and soon scatter cushions, and leather belts. However, these are on an adhoc basis when time permits, our main focus is handbags.
Can I advertise something on your website?
Yes, by all means. Our rates are not set yet, but will be soon. Take advantage of the opportunity asap. Otherwise, for general advertising, please keep your ear on the ground, as we will be introducing the classifieds page soon.
Do you offer classes in handbagging?
Not yet, but definitely in the pipeline. viRis is not a self-centred organisation, we do share our expertise. Keep your ear to the ground or else subscribe to our monthly newsletter to stay on top of what's happening.
How do I order and make payment?
For payments, we currently accept direct deposits, but preferably electronic (internet) transfers. Please be aware that direct deposits do incur a deposit fee. In future, we will be looking at accepting credit card payments. To order on the website, simply fill in the email order form and submit it. Please note, we request a 50% deposit when placing an order. The rest will be due once the handbag is complete.
Our bank account details are as follows:
Standard Bank
Account Number: 07 199 5064
Branch: Tyger Manor
Branch Code: 05041041
Unfortunately, we do not accept cheques.
How do I return the handbags if I am unsatisfied?
If you are not satisfied or find a defect in our product, you may return the item for a full refund. The item must not have been used and must be in its original packaging. If you are intending to return the product, please notify us within 5 working days after receiving it. Once we have received the item then a refund will be made. You're also more than welcome to exchange the item for another one.
Our postal address is:
P O Box 8250
Halfwayhouse
1685